Author: Curtis Standley
Technology has been used as a tool that aids and improves safety in US healthcare for a good amount of time now but the recent COVID-19 outbreak has promoted healthcare providers to accelerate the use of technology at a much quicker rate. The coronavirus pandemic has shifted the focus towards healthcare and the different types…
Even with the money from the US government $175bn bailout, many hospitals are facing critical cash flow issues, because they have had to cancel, or people have avoided the elective procedures that hospitals rely on for financial stability. Patients put off by visiting the hospital for anything other than COVID-19 related caused consumer spending in…
The average no-show rate for appointments in US hospitals is 30% and as anxiety grows at the prospect of visiting a hospital during a pandemic, institutions need to respond by putting in place measures and technology that ensure patient safety. Now more than ever, ensuring that patients attend appointments is vital for: Controlling the spread…
A report produced by Deloitte on the value of patient experience highlighted that Hospitals with a “low” HCAHPS rating (Hospital Consumer Assessment of Healthcare Providers and Systems) saw a net margin of 1.8%. Whereas, Hospitals with an “excellent” HCAHPS rating saw a net margin of 4.7% on average, indicating the importance of patient and visitor…
How mobile wayfinding apps are helping colleges and universities solve navigation challenges and provide a more connected student experience. Admissions Universities want to be as welcoming as possible to prospective students and parents, yet campuses are so widespread and lack clear signs to make finding locations easy. Mobile wayfinding apps can identify key points-of-interest on…
Purple have WiFi live in over 50,000 venues ranging from a cafe through department stores, airports, stadiums and entire cities across 128 countries. We have 160M authenticated users of more than 600M unique users that are anonymous. The data we analyze spans nearly 20 Billion visits. Due to the ongoing pandemic, Purple has developed a…
Purple has billions of presence footfall data, 155 million users in over 185 countries and their expert data scientist team has constructed visual models of the impact that Coronavirus has had on footfall across European industries. Due to the pandemic, Purple have decided to make their data available to all who wish to see, enabling…
Although COVID-19 has affected the majority of the globe, the one thing seen during the current Coronavirus outbreak is the speed at which we can adapt to situations when technology is used productively. Through the use of communities and technologies, it seems that nations and cities all over the world are coming together and helping…
Wayfinding, albeit in its primitive form, has been around for centuries. For thousands of years, humankind has needed to be directed to where they need to go, whether it was to a safe shelter or to notify a particular hunting ground, those that lived long before we did, needed signs and directions just as much…
Many businesses make decisions on the fly from their gut, but there’s a point where a company has to use big data to drive their decision making. You can spend a great deal of your time making decisions and often they will affect the company, the team, and even yourself in significant ways. That is…
Navigating particularly large venues such as hospitals can prove difficult even in the places with the clearest signage. With the work of Purple collaborating with Allina Health, this hospital has implemented wayfinding into its current app, in an effort to improve overall efficiency. The 2.7 million square foot hospital campus offers an indoor wayfinding app…
Hospitals are notoriously difficult to navigate around, all corridors seem near-identical, every door leads to somewhere you’re sure you’ve just been 3 minutes ago and the signage is never very clear. All of this leads to a daunting experience for any patient entering an unfamiliar hospital, and with the increase in population and evolution in…
Let’s start this blog where most resolution blogs do, the high percentage of people who fail with achieving their resolution goals. Yes, 80% of people may fail when striving for high targets and repeatedly obnoxious, year on year expectations. Is that because the goals are too far out of reach, or is it down to…
As a business owner, professional or marketer you understand the importance of engaging with your target audience. Connecting with customers has always been essential to the growth and development of a business/brand, but in the age of social media and instant gratification, it’s more now more important than ever. Just sending the odd e-shot or…
Collecting data is something most modern businesses do without much thought. Utilizing the power of this data is only possible when using the latest data management tools and technology. Studies show that nearly 75 percent of the data companies collect goes unused. Instead of wasting this valuable data, you need to find ways to use…
Customer reviews are imperative to business success. In fact, research from TripAdvisor shows that two out of every three people won’t even consider making a purchase until they have read at least one review from a trusted source such as TripAdvisor or Trust Pilot. Only one in ten satisfied customers will leave feedback according to…
