March 03, 2022 How to encourage more visits and manage overflow in a growing Healthcare Facility The Covid-19 pandemic has seen many people postpone their healthcare visits out of the fear of infection. On top of that, due to sparse resources, critical Covid-19 cases caused a reshuffling of medical departments to fight the disease. Non-Covid patients, like those with diabetes and cancer, lost fast access to doctors for regular checkups. Fast… Read More
February 22, 2022 Digital Wayfinding – One small step for the NHS but a big step for patient and staff empowerment by Mike Farrar Whilst digital wayfinding may not as yet be common parlance in the NHS, it may be that its emergence in the coming years heralds a mindset shift of sizeable proportion on the part of Trusts and their management culture. Wayfinding refers to information systems that guide people through a physical environment and enhance their understanding… Read More
September 07, 2021 Croydon Health Services NHS Trust launches CHS Maps to benefit patient experience Croydon Health Services NHS Trust has revolutionized its hospital signage by launching the country’s first interactive mapping service (Monday 16 August). Designed to provide visitors and patients with step-by-step directions from the comfort of their own homes, CHS Maps will make it even easier for patients to find their route to care. The easy-to-follow directions… Read More
