Use surveys to make smarter business decisions
Collect invaluable customer feedback to improve your business processes.
Our MicroSurvey builder allows you to create and customize surveys to send to customers either when they are connecting to WiFi, or after they have visited your venue. For flexibility, MicroSurveys can be optional to complete or mandatory for users to access WiFi. Responses are aggregated into reports within the platform providing clear data which can then be exported.
NPS surveys are used to gauge your customer’s overall satisfaction and loyalty to your brand. Easily set up and send NPS surveys using the Purple platform to gain valuable feedback.
Benefits of Surveys
Mobile responsive surveys to ensure the best user experience
Reports to help you understand where your venue excels or requires improvement
Improve your service with recent information from customer experiences
Increased response rates and instant feedback from a captive audience