Collecting contact details
Capture the contact details of your patrons in line with changing government guidelines
Purple provides you with the ability to capture the contact details of your customers before they enter the venue using the Guest WiFi authentication process. Visitors are advised to connect to WiFi, where they will be presented with the option of logging in using a form or their social media credentials, ensuring that you capture all the relevant details required by government guidelines.
Customers only need to provide details once
In order to speed up the process and make sure customers are not required to provide the same details over and over again, on returning to the venue they will seamlessly connect to the WiFi and be sent an updated SMS for that day's visit. If there are several venues in the same chain, this can be applied to all venues.
Track venue density
Quickly and accurately track your venue density
If all customers connect to your guest WiFi, this means you can also accurately track your venue’s density, or ‘social distancing threshold’. This is the number of customers safely allowed in your venue at any one time based on a calculation using your venue’s square footage and your country's current social distancing guidelines. This data is tracked and then displayed on our Social Responsibility Dashboard. Through a red, amber, green status, you can quickly identify when you are close to reaching maximum capacity and can take measures to ensure the safety of your customers and staff.
Easier contact tracing
Automatically log when customers came and went
As well as capturing the contact information of the visitor, Purple will also automatically log the time, date and length of time visited through our platform, applying an additional level of detail to the information and making it easier to identify any visitors that may have been exposed to another visitor who is showing symptoms.
Compliant with all privacy laws
Compliance delivered on your behalf
All contact and personal information is captured in compliance with all global data & privacy regulations such as GDPR & CCPA, and is held securely within the Purple platform.
Managed contact tracing
Ease the burden of any requests
If unfortunately one of your visitors tests positive for COVID-19, our solution will be able to identify everybody else that was present in the venue at the same time. All you need to do is alert us to this and we can coordinate with authorities on your behalf and ensure that all visitors are alerted that they may have come into contact with someone that has tested positive.