Use Cases

Increase the quality of your reviews

With 92% of customers admitting to checking online before visiting a venue or store, businesses can’t afford to not have frequent, quality, and up-to-date reviews online.

Automate reviews

Actively encourage customers to leave reviews using the TripAdvisor connector

Send well-timed prompts with Purple and TripAdvisor as a Review Express connector increases the number, quality, recency, and consistency of reviews.

Trustpilot connector

Use Purple’s native Trustpilot integration to increase reviews

Our Trustpilot integration allows businesses to increase the volume of reviews by targeting customers at times that they are most likely to complete one. It also acts as a prompt to those that have had a good experience to complete a review.

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What do our customers say?

A multinational hotel chain has been utilizing Purple’s TripAdvisor connector to send reviews to customers within 24 hours of check out. They have seen the quality of their reviews increase by 6% which equates to over half a star. They have correlated the increase in quality of reviews with a 9% increase in revenue year on year.

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