Reduce WiFi help desk issues

Repetitive issues with your guest WiFi network can be costly, and most certainly have a negative impact on your customer’s in-venue experience. A patchy connection, excruciatingly slow download speeds or your networks’ inability to handle an influx in traffic will all cause problems for customers, which in turn causes problems for you and your technical team.

These issues are typical of enterprise size businesses with either very large public venues or venues that experience larges numbers of customers. Think about it, an airport WiFi has to be able to handle thousands of travelers connecting continuously throughout the course of a day, and a stadium needs to be able to manage a huge influx in connections during single a game, or concert.

Stable, secure and reliable

Never let your customers down

Purple offers a highly reliable platform which is securely hosted on Google Cloud Platform. We support over 140+ million users globally, with a 99.9% up time.

So, no matter the size of your venue, or your predicted footfall, Purple has the capability to support you.

What do our customers say?

McDonald’s Belgium had a number of network issues which led them to look for another WiFi analytics solution. Through the installation of Purple, they reduced the need for onsite technical engineers by 90%.

“We had several issues with our previous WiFi network. The connection was poor and often dropped off. We knew we needed to look for another solution. Not only does Purple provide a strong and consistent connection for our users, but as everything is in the cloud, we can work remotely which has significantly reduced the number of on-site visits by technical engineers to fix the WiFi by 90%”

Ségolène de Chestret
Digital IT Specialist – McDonald’s Belgium

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