Use Cases Reduce WiFi help desk issues HomeUse CasesReduce WiFi help desk issues Repetitive issues with your guest WiFi network can be costly, and have a negative impact on your customer’s in-venue experience as well as operational efficiency. Stable, secure and reliable Never let your customers down Purple offers a highly reliable platform that is securely hosted on Google Cloud Platform. We support over 140+ million users globally, with a 99.9% uptime. So, no matter the size of your venue, or your predicted footfall, Purple has the capability to support you. Outsource any WiFi help desk issues Let us handle it Purple has a fully dedicated support team that will handle any issues regarding WiFi login errors etc. Giving you more time to focus on the important areas of your business Fancy a demo? Fill out the form below and one of our product experts will be in touch. What do our customers say? McDonald’s Belgium had a number of network issues which led them to look for another WiFi analytics solution. Through the installation of Purple, they reduced the need for onsite technical engineers by 90%. “We had several issues with our previous WiFi network. The connection was poor and often dropped off. We knew we needed to look for another solution. Not only does Purple provide a strong and consistent connection for our users, but as everything is in the cloud, we can work remotely which has significantly reduced the number of on-site visits by technical engineers to fix the WiFi by 90%” Ségolène de Chestret Digital IT Specialist – McDonald’s Belgium How else can you use Purple? Acquire new visitors Measure your Net Promoter Score Understand who your visitors are Relevant Solutions Bars, Restaurants & Coffee Shops Banks Retailers & Shopping Malls Healthcare Hotel & Hospitality WiFi Towns and Smart Cities Stadiums & Entertainment
