Skip to main content
WiFi for airport operators

Turn terminal WiFi into non-aeronautical revenue and passenger insight

Paid WiFi tiers, a branded sign-in that promotes your parking, lounges and concessions, surveys passengers actually answer, and secure networks for staff and airside devices. One platform, on the access points already in your terminals.

  • Free and paid WiFi tiers
  • Passenger micro-surveys
  • Passpoint and OpenRoaming
  • xPSK for airside devices
Passengers relaxing with phones and laptops in a bright airport departure lounge beside the windows
Upgraded to a day passFaster tier, valid until tomorrow
Survey answeredOne question at departures, then straight online
Trusted by airport operators and ground servicesManchester Airport GroupAGS AirportsBrussels South Charleroi AirportPalm Beach International AirportLondon Southend AirportSwissport
The gap

Millions of passengers sign in to your WiFi. Most airports learn nothing from them.

Passengers spend hours airside with a phone in their hand, and your WiFi is the one screen every one of them sees. Most terminals treat it as a cost line with a terms-and-conditions page. That gap usually shows up in four places.

A typical terminal today

  • Free WiFi that costs money to run and earns nothing back
  • Passenger feedback gathered by staff with clipboards, a few hundred answers at a time
  • Frequent flyers clicking through the same sign-in page on every trip
  • Concession tills, kiosks and staff devices sharing one long-lived key

With Purple

  • A free tier for everyone and a paid tier for passengers who want more, as AGS Airports and Manchester Airport Group run
  • One optional question at sign-in, answered by tens of thousands of passengers in a weekend
  • Passpoint profiles that connect returning passengers automatically and encrypted from the first packet
  • Every device its own key and VLAN, and staff signing in with their own account
One platform, four plays

Every passenger, every concession and every device in the terminal

Revenue, insight, frequent flyers and airside operations would normally mean four suppliers. Purple runs them from one dashboard for your commercial and IT teams.

Revenue

Make the WiFi a revenue line, not a cost line

Offer every passenger a free session and sell a faster, longer pass to those who want it. AGS Airports runs a free one-hour plan and a £2 day pass across Aberdeen, Glasgow and Southampton, and has generated an additional £284,388 in revenue with Purple. Manchester Airport Group took £149k in paid WiFi revenue across its three airports in 2025 from 83k transactions.

  • Free and paid tiers with their own speed and time limits
  • Promote parking, lounges and priority security on the sign-in page. Manchester Airport drew 47,138 clicks from April to December 2025
  • Email addresses checked in real time, so AGS Airports’ 38% opt-in rate feeds clean records to marketing
  • Consented passenger records sent to your CRM through 400+ data connectors

Manchester Airport Group’s paid WiFi was named Stansted’s Most Improved Service, after a sign-in rebuild that removed the password field and simplified the payment screens.

Explore guest WiFi
A passenger at a departure gate buying a WiFi day pass on their phoneRevenue
Passenger insight

Ask a terminal full of passengers, and get answers by Monday

Mystery shoppers and clipboard surveys reach a few hundred passengers. A single optional question at WiFi sign-in reaches everyone who connects. Manchester Airport Group gathered 87,514 responses across its three airports over one Easter weekend, a 74% response rate, and learned that one in three passengers did not know its priority security service existed, or how to buy it.

  • Show a survey only at chosen terminals, in departures or arrivals, between set dates
  • Brussels South Charleroi Airport collected 89,845 answers on new routes, an 86% response rate, to take to its airlines
  • Questions shown in English, French or Dutch automatically, as Charleroi does
  • Rerun a question after a change to measure it. Stansted saw a 10% fall in passengers waiting over 15 minutes for bags after new arrivals signage
Explore first-party data
A passenger answering a short survey on their phone while waiting at baggage reclaimSurveys
Frequent flyers

Connected on arrival, every trip

Business travellers and regular passengers should not meet a sign-in page each time they fly. Passpoint stores a profile on the phone, so it joins your network automatically and encrypted from association. Through OpenRoaming the same profile works at more than 5 million hotspots worldwide.

  • No captive portal for returning passengers, and the sign-in page stays for everyone else
  • Profiles are bound to identity, so they keep working through iOS 18 MAC address rotation
  • Traffic encrypted from association, unlike an open terminal network
  • Runs on Passpoint-capable access points from Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist and Extreme
Explore Passpoint
A business traveller walking through a terminal as their phone connects to the WiFi automaticallyPasspoint
Airside operations

Staff, concessions and devices, each on its own network

A terminal runs on thousands of devices that cannot type a password: concession tills, check-in kiosks, flight information displays, cameras and sensors. xPSK gives each one its own key and VLAN. Staff sign in with their own Microsoft Entra ID, Okta or Google Workspace account, and lose access the moment they leave.

  • Each concession or tenant on its own key and VLAN, apart from passengers and airport systems
  • Revoke one device’s key without re-keying the rest
  • Staff, contractors and ground handlers placed on the right VLAN by directory group
  • Works under your vendor’s name: iPSK on Cisco, DPSK on Ruckus, MPSK on HPE Aruba and Juniper Mist, PPSK on Extreme and UniFi

Purple Shield DNS filtering blocks 1.6 million requests a month on Manchester Airport Group’s guest networks, including malware and harmful content.

Explore xPSK
Airport staff at a concession counter with a card terminal and tablet while a ground handler passes behindxPSK
More than free WiFi

What standard terminal WiFi gives you, and what Purple gives you

The access points stay the same. What changes is what the network earns, what it tells you and what it keeps apart.

What you need
Standard terminal WiFi
With Purple
Revenue
A cost line with nothing to sell
Free and paid tiers, plus promotions for your own services
Passenger feedback
Staff with clipboards and a few hundred answers
Micro-surveys at sign-in, with response rates of 74% at Manchester Airport Group
Passenger data
Anonymous devices and no record of consent
Consented records with a UK GDPR audit trail, sent to your CRM
Frequent flyers
The same sign-in page on every trip
Passpoint and OpenRoaming profiles that connect automatically
Concessions and devices
One shared key, changed every time it leaks
A private key and VLAN for each device and tenant
Hardware
Often tied to one vendor’s licence
Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi and more
An airport commercial and IT team reviewing a passenger dashboard in an office overlooking the apron
Built for airport commercial and IT teams

Results from airports already live

Regional airports and multi-airport groups use Purple to earn from their WiFi and to hear from passengers at a scale no survey team could reach.

£284k
additional revenue for AGS Airports across Aberdeen, Glasgow and Southampton
£149k
paid WiFi revenue across Manchester Airport Group’s three airports in 2025
87,514
passenger survey responses in four days at Manchester Airport Group
86%
survey response rate at Brussels South Charleroi Airport

Figures from Purple customer results: AGS Airports, Manchester Airport Group and Brussels South Charleroi Airport.

Cover of the Purple Airports WiFi brochure

Free brochure

Take this page into your next budget meeting

Everything on this page as an eight-page PDF brochure, ready to share with the people who sign off your network spend.

Get the brochure

Your name and email is all we need. The download appears straight away.

How it works

Live without new hardware

  1. 1

    Point your access points at Purple

    We configure passenger, staff and device networks on the access points already in your terminals.

  2. 2

    Design your sign-in and tiers

    Set your free and paid plans, your branding and the services you want to promote, terminal by terminal.

  3. 3

    Connect your systems

    Send consented passenger records to your CRM and sync staff from Microsoft Entra ID, Okta or Google Workspace.

Talk to our airports team

See your terminal on one WiFi platform

Tell us about your airport and we will show you how paid WiFi, passenger surveys, Passpoint and airside networks would work on your hardware.

  • Works with Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet
  • Live at Manchester Airport Group, AGS Airports and Brussels South Charleroi Airport
  • ISO 27001 certified, UK GDPR compliant, RADIUS regions in the UK, EU and US

Book an airport demo

A 30-minute call with someone who knows airport networks.

Airport WiFi questions, answered

What airport commercial, IT and operations teams ask us most

Do we need to replace our access points?

No. Purple runs on the access points you already own, including Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet. There is no on-premise RADIUS server to install.

How does paid WiFi work alongside free WiFi?

You set the tiers. AGS Airports, for example, offers a free one-hour plan and a £2 day pass with higher speeds. Passengers choose at sign-in, and the free tier stays available to everyone.

Will a survey slow passengers down getting online?

Not if you make it optional, which is how Manchester Airport Group runs its surveys. You choose which terminals, departures or arrivals, and which dates a question appears, and it switches itself on and off.

Do you support Passpoint and OpenRoaming?

Yes. Passpoint profiles connect returning passengers automatically and encrypted from association, with no captive portal. Through OpenRoaming the same profile works at more than 5 million hotspots worldwide. The sign-in page stays for everyone else.

How are concessions, staff and airside systems kept apart?

Each concession, tenant or device gets its own xPSK key and VLAN, separate from passengers and airport systems. Staff sign in with their own Microsoft Entra ID, Okta or Google Workspace account, and lose access when the account is disabled.

Can the sign-in page work in several languages?

Yes. Brussels South Charleroi Airport shows its passenger surveys in English, French or Dutch automatically, so every passenger reads the question in their own language.

Where is passenger data held?

Consent is recorded at sign-in with a full UK GDPR audit trail. Purple has RADIUS regions in the UK, EU and US, is ISO 27001 certified and has had zero data breaches since 2012.

Recommended solution for Airports

WiFi for marketing teams. First-party data capture, footfall analytics, and CRM-triggered automation built for venues that monetize visitor data.

See WiFi for marketing teams →

Speak to an expert

Tell us about your venues and we'll show you how Purple fits.