Hotel guest WiFi that builds loyalty from the first login
Purple's hotel guest WiFi platform turns every guest connection into a revenue and loyalty engine - with PMS integration, automated post-stay review collection, room-level analytics, and passwordless staff access.
- Branded login portals that sync with your PMS (Opera, Mews, Cloudbeds)
- Automated post-stay review nudges to boost TripAdvisor and Google ratings
- Staff WiFi security with automated credential revocation for departing employees
Trusted by leading hotel brands and luxury resorts
Seamless PMS and wireless hardware compatibility
Purple integrates directly with leading Property Management Systems and enterprise wireless hardware without requiring any network hardware replacement.
OHIP and FIAS room number and reservation validation
Automated guest check-in and profile sync
Real-time reservation and guest consent capture
Mobile check-in and guest WiFi authentication
Compatible enterprise wireless hardware platforms:
Works out of the box with Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, and Ubiquiti UniFi access points via standard RADIUS and Webhooks.
Calculate your hotel WiFi ROI and review growth
Adjust your property size and average occupancy to see projected guest lead capture, TripAdvisor review gains, and commission savings.
💡 Purple Benchmark: Hotel splash pages achieve an average 82% opt-in rate for verified guest profiles, with 3.5x review collection increases via automated post-stay triggers.
Proven hospitality WiFi performance
Transform your hotel guest WiFi into a growth engine
Speak with a hospitality WiFi specialist to see how Purple integrates with your PMS and existing access points in under 15 minutes.
Request a demo
Speak with a hospitality WiFi specialist to see how Purple integrates with your PMS and existing access points in under 15 minutes.
Key hospitality challenges we solve
Hotels face rising guest expectations and high staff turnover. Purple provides tailored WiFi solutions that deliver high-speed guest connectivity while securing staff access.
Automate staff WiFi security with zero credential risk
Housekeeping, F&B, and front desk staff need reliable network access, but high staff turnover creates security vulnerabilities when shared PSKs are used.
Directory sync and PMS integration automate onboarding and instantly revoke access the moment employment ends - eliminating manual IT overhead.
Turn guest WiFi into a direct booking and review engine
Generic login screens miss key engagement opportunities. Purple turns every connection into a chance to capture verified contact details and prompt loyalty enrolment.
Trigger automated post-stay review requests and targeted promotional offers while guests are on property, increasing direct repeat bookings.
Transparent hospitality pricing
Choose a tier built for single boutique hotels or multi-property portfolios. All plans include 24/7 global support and seamless hardware compatibility.
Connect
- Secure captive portal
- Branded splash pages
- 25 supported languages
- Network analytics
- Monitor speed and venue coverage
- Compliance with major data laws
Capture
- First-party data capture
- CRM integration
- Detailed WiFi analytics
- Behavioral insights
- Email address verification
- Access to our support team
Engage
- Customized access journeys
- Personalized communications
- Advanced WiFi analytics
- Full suite integrations
- Passpoint and profile authentication
- Fully managed service options
Hospitality WiFi resources and case studies
Learn how luxury resorts and hotel groups use Purple to drive guest satisfaction and operational efficiency.
Frequently asked
What guest WiFi features matter most for hotel chains and boutique hotels?
Hotels need branded login portals, PMS integration (Opera, Mews, Cloudbeds), room and zone presence analytics, loyalty program enrolment, and automated post-stay review requests. Purple delivers all of these on your existing Cisco, Aruba, Ruckus, or Meraki access points — no hardware rip-and-replace required.
How does hotel guest WiFi integrate with PMS platforms like Opera, Mews, or Cloudbeds?
Purple integrates with major Property Management Systems (PMS) via webhooks and native connectors. Guest WiFi check-in can be tied to PMS reservation data to pre-populate the login portal, verify room numbers or guest identity, and trigger loyalty enrolment automatically upon connection.
Can Purple guest WiFi increase direct bookings and post-stay reviews?
Yes. Purple captures verified email addresses and guest consent during login. Post-stay triggers automatically send email or SMS review requests for TripAdvisor and Google Reviews, while targeted follow-ups encourage direct re-booking for future visits without third-party OTA commissions.
How does Purple manage staff and contractor WiFi security in hotels?
With Purple, hotel staff (housekeeping, F&B, maintenance) authenticate seamlessly without shared passwords. Directory sync ensures that when an employee leaves, their WiFi access is revoked automatically, removing security gaps and manual IT administration.
Does Purple require replacing our existing hotel access points or network controllers?
No. Purple works directly with your existing enterprise wireless infrastructure, including Cisco, Cisco Meraki, Aruba, Ruckus, Ubiquiti, and Mist. Onboarding is software-only and can be configured across single properties or multi-site portfolios in under 15 minutes.
How does room-level and zone presence analytics work across hotel properties?
Purple maps WiFi session data to physical zones — room corridors, lobby, spa, F&B outlets — using your existing AP layout. Operators get real-time and historical insights on dwell time, repeat visitor frequency, and venue footfall across individual locations or portfolio dashboards.
Ready to upgrade your hotel guest WiFi experience?
Featured products for Hotels
The Purple platform pieces most Hotels venues deploy on day one.
Guest WiFi platform for Hotels
Captive Portals, analytics, and marketing automation as a cloud overlay.
Captive Portal software for Hotels
Modern Captive Portals with social login, SSO, and marketing consent.
Passwordless WiFi for Hotels
EAP-TLS, iPSK, and Passpoint - replace shared passwords with identity.
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See WiFi for marketing teams →Related pillar guides
The topical pillars most relevant to Hotels. Each guide is the canonical hub for that area of the platform.
Guest WiFi
The master guide to delivering guest WiFi: models, layers, compliance, and how to choose a provider.
Captive portal
How the WiFi sign-in works, the eight authentication methods, and the join surface technical detail.
WiFi marketing
Turn captive portal sign-ins into consented first-party data, activated through your CRM and ESP.
Related industries
Other verticals running on the same Purple platform.
Speak to an expert
Tell us about your venues and we'll show you how Purple fits.