Category: Purple
A report produced by Deloitte on the value of patient experience highlighted that Hospitals with a “low” HCAHPS rating (Hospital Consumer Assessment of Healthcare Providers and Systems) saw a net margin of 1.8%. Whereas, Hospitals with an “excellent” HCAHPS rating saw a net margin of 4.7% on average, indicating the importance of patient and visitor…
The importance of place and proximity for people when traveling indoors. In the era of constant connection, we’re used to getting information at the push of a button. Instant updates from friends and family, online ordering, same-day deliveries, rideshare services like Uber and Lyft…the list goes on. Essentially, technology has made life easier, especially when…
Ensure your business is on the right path for moving into a more controlled and contactless world. Coronavirus has become apart of life now and will be for the foreseeable future, with this comes a totally different way of even the simplest things, such as heading into the office for a days work. As a…
With many businesses returning to the realities of a “new normal” its not just business owners who are going to need to be extra careful, both staff and customers will also have to play a key role in ensuring their own personal safety and those around them. It may seem simple as we’ve been adhering…
Using existing guest WiFi functionality, already used by more than 5,000 hospitality providers in the UK, venues can contactlessly collect contact details of their patrons and manage the data centrally in adherence to privacy and GDPR regulations. On Tuesday 23rd June the British Prime Minister announced that as of the 4th July, UK Pubs, bars,…
With the easing of lockdown restrictions comes the new responsibility of collecting customers’ data to assist with the NHS test and trace effort. The UK government is asking businesses to collect customer information so that should there be a reported case of Coronavirus amongst visitors, others can be notified, tested, and monitored if needs be. …
Social distancing is likely here to stay, and although it presents a lot of challenges, it is something businesses will have to adapt to in order to continue operating. Ultimately, successful social distancing within a venue or other public space comes down to volume control. We’ve seen many venues – supermarkets and small highstreet retailers…
Purple has been working very closely with Greater London Authority during the United Kingdom’s lockdown phase and will continue to do so as restrictions across the UK begin to ease over the coming month. Greater London Authority are a strategic regional authority, with powers over transport, policing, economic development, and fire and emergency planning. Measuring…
There is no doubt that everyone has heard the phrase ‘the new normal’ used over the past few weeks. From Purple’s latest report on footfall trends, the world is slowly (and in some parts of the world, not so slowly) returning to normal. For some, the way they work will be forever changed and the…
Retail footfall surges as lockdown restrictions are eased: an analysis based on more than 50,000 venues across 120 countries. As different regions and countries across the world begin to ease lockdown restrictions, Purple’s Global Footfall Trends tool is allowing us to see what impact these measures are having on the footfall across industries. Early results…
Millions of people around the world have found themselves working remotely recently during the COVID-19 pandemic and like most of us, you’re trying to be as productive as possible under the current circumstances. Remote working does have its benefits, you can structure your day with more creatively than usual and here are some tips to…
Purple has billions of presence footfall data, 155 million users in over 185 countries and their expert data scientist team has constructed visual models of the impact that Coronavirus has had on footfall across European industries. Due to the pandemic, Purple have decided to make their data available to all who wish to see, enabling…
Wayfinding, albeit in its primitive form, has been around for centuries. For thousands of years, humankind has needed to be directed to where they need to go, whether it was to a safe shelter or to notify a particular hunting ground, those that lived long before we did, needed signs and directions just as much…
Here’s a summary of the features and updates we have been working on and showcasing throughout February. Custom HTML emails Custom HTML emails allow users to create and send custom HTML emails directly from within the Purple portal. Custom HTML emails allow for greater flexibility, customization and personalization of customer communications. Users can also include…
