Retail WiFi that turns footfall into customer data and repeat sales
Purple's retail guest WiFi platform connects shoppers in seconds, captures opted-in customer data on every visit, and turns it into personalized marketing that drives loyalty and repeat sales - with footfall and dwell analytics that show exactly how your stores perform.
- Branded guest WiFi that captures opted-in customer data on every visit
- Footfall, dwell, and visit-frequency analytics across every store
- Automated, personalized marketing that drives loyalty and repeat sales
















The retail industry is changing fast
How Purple can help you solve your retail challenges
Purple can help you solve your retail challenges by providing you with the tools you need to understand your customers, improve their experience, and increase their loyalty.
Know exactly who your customers are
Purple captures opted-in profile and demographic data the moment shoppers connect - age, gender, interests, and visit behavior - so you can build a single customer view and market to it.
See how shoppers move through your stores
Purple tracks the in-store journey from entrance to exit - footfall, dwell time, busiest zones, and visit frequency - so you can optimize layout, staffing, and promotions around real behavior.
Understand how customers really feel
Purple captures feedback and reviews on connection - satisfaction, loyalty, and recommendations - so you can act on sentiment and improve the experience store by store.

Our platform features
Purple is a powerful platform that helps you to understand your customers, improve their experience, and increase their loyalty. It includes the following features:
"Purple has helped us to understand our customers better and improve their experience. We have seen a significant increase in customer loyalty and sales since we started using Purple."
Pricing
Choose the plan that's right for you.
Connect
- Secure captive portal
- Branded splash pages
- 25 supported languages
- Network analytics
- Monitor speed and venue coverage
- Compliance with major data laws
Capture
- First-party data capture
- CRM integration
- Detailed WiFi analytics
- Behavioral insights
- Email address verification
- Access to our support team
Engage
- Customized access journeys
- Personalized communications
- Advanced WiFi analytics
- Full suite integrations
- Passpoint and profile authentication
- Fully managed service options
Resources
Check out our latest resources to help you get the most out of Purple.
Frequently asked
What customer data can a retailer collect through guest WiFi?
With Purple, retailers can collect email address, name, date of birth, postcode, and marketing consent at sign-in, plus behavioural data like visit frequency, dwell time, and zone-level footfall from the WiFi session itself. All data capture is GDPR-compliant — consent is recorded per sign-up and data is owned by the retailer, not Purple.
How do WiFi footfall heatmaps work in retail stores?
Purple uses your existing AP layout to triangulate device presence by zone (entrance, aisle, checkout, fitting rooms). The result is a heatmap showing where shoppers spend the most time, how they move through the store, and where conversion drop-off occurs — without any cameras or additional hardware.
Can retail WiFi integrate with a CRM or loyalty platform?
Yes. Purple ships native connectors for Salesforce, HubSpot, Mailchimp, Microsoft Dynamics 365, and dozens more, plus webhook support for custom platforms. Sign-up events, marketing consent, and presence signals can trigger loyalty enrolment, welcome emails, and re-engagement campaigns automatically.
How does Purple help retailers prove in-store marketing campaign ROI?
Purple tracks WiFi sign-ins before and after campaigns and correlates them with repeat visit frequency and dwell time. Campaign-level reporting in Purple Hub shows open rate, click rate, and uplift in footfall attributed to each email or SMS send, giving retailers a direct line from WiFi data to revenue impact.
Is collecting customer data through WiFi GDPR compliant?
Yes, when deployed correctly. Purple captures explicit marketing consent at the captive portal and stores it with a timestamp and opt-in source. Consent records are exportable for compliance audits. Purple acts as a data processor under your privacy policy — you remain the data controller.
What is the difference between guest WiFi and staff WiFi in a retail environment?
Guest WiFi is a segmented network for shoppers — open SSID, captive portal sign-in, marketing data capture, and analytics. Staff WiFi uses WPA2/3-Enterprise or iPSK for authenticated, per-employee access on a separate VLAN isolated from guest traffic and the payment network. Purple delivers both on the same access point infrastructure.
Featured products for Retail
The Purple platform pieces most Retail venues deploy on day one.
Guest WiFi platform for Retail
Captive Portals, analytics, and marketing automation as a cloud overlay.
Captive Portal software for Retail
Modern Captive Portals with social login, SSO, and marketing consent.
Passwordless WiFi for Retail
EAP-TLS, iPSK, and Passpoint — replace shared passwords with identity.
Recommended solution for Retail
WiFi for marketing teams. First-party data capture, footfall analytics, and CRM-triggered automation built for venues that monetize visitor data.
See WiFi for marketing teams →Related pillar guides
The topical pillars most relevant to Retail. Each guide is the canonical hub for that area of the platform.
Guest WiFi
The master guide to delivering guest WiFi: models, layers, compliance, and how to choose a provider.
WiFi marketing
Turn captive portal sign-ins into consented first-party data, activated through your CRM and ESP.
WiFi analytics
Presence and engagement analytics, footfall, dwell, and GDPR-defensible measurement.
Related industries
Other verticals running on the same Purple platform.


