WiFi for Airports
We work with airports all over the world to help them utilize their WiFi to increase terminal spend and collect customer feedback
Increase retail revenue
Increase airport lounge sales
Paid WiFi access
Collect customer feedback
Customer satisfaction
1% increase in customer satisfaction leads to a 1.5% increase in non-aeronautical spending
1.5%
YoY growth
10% YoY growth in retail travel sales 2022-2031
10%
Communications
72% of airports are looking to improve real time passenger communications
72%
Increase terminal spend
Connect with customers while they are terminal side
Influence their purchase decisions and promote concessions
Create up-sell and cross-sell opportunities
Target customers based on their preferences
Generate revenue from your WiFi users
Visitors spend at least 2 hours waiting in the airport
Offer paid tiered bandwidth options
Generate revenue from your WiFi
Give premium customers free WiFi in lounges
Grow and use your CRM database
Capture new visitor data from everyone in your airport and create rich digital profiles
Communicate with customers in real time, the second they step into the airport
Show them tailored and personalized communications
Increase customer engagement for future visits
Collect customer feedback at scale with a 97% survey response rate
Capture customer insights and feedback
Deliver automated surveys at scale
Highly cost effective compared to other feedback methods
Ensure that you’re offering the experience and amenities that customers want and need
How does your visitor data compare with others in the transport industry?
Our new Transport Hubs Industry Benchmark Report analyzes data from more than 32,000 locations to give you valuable insights.
Download to see how you compare.