Take the passenger experience to new heights with seamless Guest WiFi and Interactive Maps
People expect a stress-free, accessible and enjoyable experience whether they are flying or picking up a loved one from Arrivals. Empower them to plan their journey ahead of time and get on line quickly and easily so they can find what they want and need with tailored offers, achieve frictionless connection in the airport, and then explore and navigate through tailored engagement. Keep them happy and engaged to increase spend and nurture loyalty.
We understand the challenges airports face
Airports can be complex places, making key points of interests hard to find, impacting both passenger anxiety.
Heightened anxiety means a poor visitor experience, which limits opportunities to generate non-aviation revenue.
With a poor customer experience and limited opportunities to generate additional revenue, airports could face a reduction in future visits and passenger loyalty.
Why Purple?
Elevate the passenger experience with secure Guest WiFi and interactive digital maps, providing seamless connectivity and personalized interactions they’ll pay attention to.
Drive revenue growth in retail and hospitality areas by delivering targeted promotions, real-time directions, and exclusive rewards.
Reduce passenger frustration by offering intuitive navigation, clear route planning, and easy access to essential airport services.
Optimize airport operations by improving passenger flow, easing congestion, and reducing reliance on staff for assistance.
Connect
Offer a market-leading, branded visitor WiFi experience that is secure, scalable, and consistent across the airport.
Ensure seamless connection upon arrival, keeping passengers connected during their entire journey.
Enhance passenger satisfaction with reliable WiFi throughout the airport, including waiting areas and terminals.
Capture
In addition to Connect:
Capture first-party passenger data when they connect to WiFi, enriching your customer insights.
Integrate this data directly into your CRM to create targeted marketing campaigns and communication.
Track behaviors and preferences to personalize future experiences and increase engagement opportunities.
Engage
In addition to Capture:
Deliver personalized messaging at the right time and place to encourage spending and loyalty.
Provide tailored promotions to passengers based on real-time behavior, driving sales and revenue.
Use NPS surveys to analyze sentiment and identify areas for improvement in passenger experience.
Maps
Offer pre-planning tools for passengers to discover services and amenities before they arrive.
Provide tailored navigation to key areas, such as gates, lounges, and restaurants, to reduce stress and improve experience.
Help passengers spend more time in revenue-generating areas, driving higher satisfaction and overall revenue.
Discover Purple's Solutions
Schedule your demo and speak to one of our experts