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Gather feedback with Guest WiFi Surveys
Construct Guest WiFi Surveys quickly
- Build and launch your Guest WiFi Surveys in minutes
- Use our drag-and-drop tool to create intuitive designs
- Source useful questions quickly with our inbuilt AI tool
- Create follow-up Surveys to understand performance
Surface Surveys during the WiFi journey
- Automatically ask visitors for feedback upon login
- Receive broader feedback from everyone in your venue
- Achieve a more accurate cross-section of your visitors
- Reduce external costs with in-house feedback gathering
Unlock actionable insights from Surveys
- Receive and review results instantly in the Purple platform
- Automatically send data to your CRM via API or connector
- Use our dashboards to analyze data, trends, and themes
- Utilize repeat feedback to see if experiences have improved
Get more from your Guest WiFi
Connect
- Secure captive portal
- Branded splash pages
- 25 supported languages
- Network analytics
- Monitor speed and venue coverage
- Compliance with major data laws
Capture
- First-party data capture
- CRM integration
- Detailed WiFi analytics
- Behavioral insights
- Email address verification
- Access to our support team
Engage
- Customized access journeys
- Personalized communications
- Advanced WiFi analytics
- Full suite integrations
- Passpoint and profile authentication
- Fully managed service options
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With the implementation of Purple’s tools, we are now able to offer a high-quality service to our passengers while gathering insights that allow us to understand the needs and expectations of our different passenger profiles and thus be able to identify concrete actions to improve the customer experience.
€2,695,350
saved using Guest WiFi Surveys versus traditional methods
10,630%
ROI using automated, rather than manual, feedback collection
86%
open rate, with 89,845 real-time survey responses to analyze
Drive success with Guest WiFi
Want more from your WiFi? Learn how with our handy tools and checklists to help you get started.
Gather feedback effectively with Guest WiFi Surveys
A world of easy customer feedback collection awaits. Ready to get started? Speak to an expert to find the right Guest WiFi plan and add-ons for your business.
