27 customer stories across 11 industries

Case Studies

Many businesses have already achieved real results with our WiFi solutions, and yours could be next. Be inspired by our case studies, or speak to an expert to get started.

Showing 27 of 27 case studies

Showing 27 of 27 case studies

McDonald’s Belgium

McDonald's Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network.

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Trains and rail

Avanti West Coast

See how long-distance rail company Avanti West Coast was able to obtain a 463% return on WiFi investment with Purple.

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Harrods

How Purple helped Harrods turn 600,000 WiFi logins into a 57X return on investment.

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Pizza Express

Pizza Express is working with Purple and Redcentric to deliver a free, fast and secure guest WiFi network and tailor the diner experience.

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AGS Airports

How AGS Airports achieved an 842% ROI using Purple’s tiered bandwidth capabilities to drive additional revenue from WiFi users.

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Cinemex

How Cinemex and Purple partner Telmex turned cinema WiFi into a data and app growth channel: 144k+ guest journeys across 39 cinemas and $770k+ MXN ROI in 2025.

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El Chopo

How El Chopo and Purple partner Telmex connected 230k+ opted-in patients across a 506-venue estate, with 1m+ patient journeys at a 73% authentication rate.

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Stadiums and arenas

Brooklyn Nets

How the Brooklyn Nets captured 11,887 fan records in their first week at a 56% opt-in rate, plus home-airport insight worth $48k for sponsor JetBlue.

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Hospital Ángeles

How Hospital Ángeles and Purple partner Telmex turned patient WiFi into an engagement channel: 1.13m journeys across 24 hospitals, 284k+ opt-in patients and a 69.1 NPS.

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Local government

Municipio de Puebla

How the Municipality of Puebla and Purple partner Telmex connected 301k+ citizens across 685 locations: 2.4m+ WiFi journeys and $25.6m+ MXN ROI in 2025.

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Local government

Municipio de Hermosillo

How the Municipality of Hermosillo and Purple partner Telmex connected 214k+ citizens across 216 locations: 1.4m+ WiFi journeys and $18.2m MXN ROI in 2025.

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Michael Kors

How Michael Kors turned birthdays into a 649% ROI campaign: 32k WiFi leads in 12 months, 87% sharing their date of birth and over €216,000 in campaign revenue.

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Stadiums and arenas

F1 Mexico City Grand Prix

How the F1 Mexico City Grand Prix and Purple partner Telmex captured first-party fan data at scale: 38.2k WiFi journeys, 6.7k new leads and an 86% authentication rate.

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Banking and finance

Banorte

How Banorte and Purple partner Telmex turned branch WiFi into an app growth channel: 5.7m customer journeys, 2m survey responses and $49.1m MXN ROI in 2025.

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Manchester Airport Group

How Manchester Airport Group gathered 87,514 passenger survey responses in four days across three airports, and turned them into a FastTrack marketing plan.

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Under Armour

How Under Armour turned in-store guest WiFi into 3 million rewards program sign-ups, three times its goal, with 122% more visitors connecting year on year.

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The K Club

How The K Club nearly doubled guest marketing opt-ins in a single week, from 42% to 81%, by upgrading to Purple Unified Accounts.

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Home Depot Mexico

How Home Depot Mexico and Purple partner Telmex use in-store WiFi to identify customers: 973k+ journeys across 27 stores, a 96% survey response rate and $3.3m MXN ROI in 2025.

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Grupo Sanborns

How Grupo Sanborns and Purple partner Telmex turned in-store WiFi into a media channel: 11M customer journeys, 1.4M new customers and $88m+ MXN combined ROI across three retail brands.

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Local government

Newcastle City Council

How Newcastle City Council and Purple are building one of the UK's most connected cities: 2.3 million logins, an 88% authentication rate and free WiFi for 1,000 local businesses.

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Resorts World Birmingham

See how driving guest engagement and data capture also helped Resorts World Birmingham to save days of manual marketing effort

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Paignton Zoo

Purple's solution went live in Paignton Zoo in late 2016 and has helped drive Paignton to discover a wealth of valuable customer insights.

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Pizza Express UAE

PizzaExpress UAE is working with Purple and CDW to offer fast, free and secure guest WiFi to customers while gathering valuable analytics.

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St George’s Healthcare Trust

St George’s Hospital is one of the largest NHS hospitals in the UK and chose Purple to deliver a seamless method of connectivity for patients and visitors.

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The Queen Elizabeth Hospital

Purple’s WiFi and analytics solution was deployed onto 375 existing Cisco access points located across The Queen Elizabeth Hospital site in July 2016.

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Trains and rail

c2c

Long-distance rail experiences are changing. See how Purple helped c2c turn 81,601 WiFi users into a 151% ROI.

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Brussels South Charleroi Airport

Brussels South Charleroi Airport introduced new flight destinations by utilising Purple’s MicroSurveys, enhancing their travellers’ experience, resulting in a huge ROI.

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