Guest WiFi Understand customer sentiment with automated NPS surveys HomeProductsGuest WiFiCustomer Surveys Get a complete understanding of customer sentiment Collect invaluable visitor feedback to improve your business processes. Our MicroSurvey builder allows you to create and customize surveys to send to visitors either when they are connecting to WiFi, or after they have visited your venue. For flexibility, MicroSurveys can be optional to complete or mandatory for users to access WiFi. Responses are aggregated into reports within the platform providing clear data which can then be exported. NPS surveys are used to gauge your visitor’s overall satisfaction and loyalty to your brand. Easily set up and send NPS surveys using the Purple platform to gain valuable feedback. Speak to an expert Benefits of Surveys Mobile responsive surveys to ensure the best visitor experience Reports to help you understand where your venue excels or requires improvement Improve your service with up to date information from visitor experiences Increased response rates and instant feedback from a captive audience Fancy a demo? Fill out the form below and one of our product experts will be in touch. Guest WiFi features Customer Reviews Send timely email prompts to visitors encouraging them to leave a review Learn more Social WiFi Let visitors connect seamlessly using their social media credentials Learn more WiFi Content Filtering Block URLs for family friendly WiFi and complete piece of mind Learn more Tiered Bandwidth Directly charge visitors for WiFi access based on time, data and speed Learn more Multilingual Our system detects a visitor’s browser language and updates to match Learn more MyData Portal Give visitors complete control over their data with the MyData portal Learn more WiFi Analytics Segment your visitor data in over 5,000 different ways to help you identify trends and patterns Learn more WiFi Marketing Software Set up multi-staged marketing campaigns that trigger based on visitor behavior and demographics Learn more Here’s how our customers use surveys Gathering visitor feedback Measure your Net Promoter Score Measure business performance by venue
