Unlock Actionable Insights with Integrated Guest WiFi Surveys

Collect survey responses quickly, easily, cost effectively and at scale

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Guest WiFi

How do Surveys work?

Create a survey

Build surveys intuitively using our drag and drop designer

Generate using AI

Use our built-in in AI tool to generate questions for your survey even quicker

Deliver survey to users

Used during the WiFi journey encouraging high response rate

Receive immediate results

Results are instantly available in the Purple Platform

Analyze your feedback

Use our dashboards to interrogate your data and notice themes and trends

Act and re-survey

Keep surveying visitors to understand the impact of changes you’ve made over time

ROI for Guest WiFi? It’s possible with Purple

Don’t speculate ROI — calculate it! With our handy ROI calculator, you get a realistic figure based on businesses just like yours. Simply answer two quick questions, and receive an ROI figure instantly. Get started now.

Calculate your ROI

Gather actionable insights from visitors at scale with a 97% survey response rate

Capture feedback quickly and efficiently

Asks visitors for feedback as they’re logging in to encourage feedback

Automatically survey every WiFi user in real-time

Deliver quick surveys to huge amounts of people

Reduce the cost of collecting customer feedback with an average cost of £0.74

Deliver surveys in a way that people like

No awkward conversations or external suppliers

Highly cost effective, for a fraction of the price of traditional methods

Keep your feedback gathering in-house

Respond more quickly to what your customers say

Create and launch a survey in minutes

Review and analyze results instantly via the Purple platform

Automatically send data to your CRM via API or connector

Store all your feedback in our secure platform

Get feedback from everyone in your venue, not just those that purchase or book

Gather feedback from everyone, not just the lead booker or those that purchased

Get broader feedback from everyone in your venue

Get a more accurate cross section of your visitors

Ask for repeat feedback to see if their experience has improved

Discover Purple's Solutions

Schedule your demo and speak to one of our experts

Get Started Today

Avanti West Coast Case Study

Learn how Avanti West Coast Trains captured 791,838 surveys

Brussels South Charleroi Airport

Learn how the airport received 89,845 survey responses

Frequently Asked Questions

Businesses can utilize our out of the box marketing automation as well as a number of integrations and professional services to collect feedback with ease.

Create your own feedback survey or choose from a range of templates within the Purple platform. Marketing professional services are also availible for businesses looking to run custom campaigns.

Businesses should strategically time their requests for customer feedback to maximize response rates and gather meaningful insights. For the majority of businesses this would be after a transaction or service interaction.

Collecting customer feedback is crucial as it helps businesses understand customer needs, preferences, and areas for improvement, enabling operations to make data-driven decisions to build stronger customer relationships.