The Hotel Jerbourg is a luxury Guernsey hotel set on the cliff top of Jerbourg Point. The outstanding location, breathtaking views and luxury accommodation have given Hotel Jerbourg an enviable reputation as one the most popular hotels in the Channel Islands. The hotel is less than 10 minutes’ drive from Guernsey Airport.

It is easy to understand why Hotel Jerbourg is such a sought after venue for holidays, romantic breaks, weddings, events and conferences. It is a relaxing, refined hotel where guests can enjoy spectacular cliff top views and superior service. Most of the 32 large rooms boast panoramic sea views of the Channel Islands of Herm, Sark, Jethou and Jersey, as well as the French coast.

Free WiFi access to all guests

Hotel Jerbourg’s Director, Paul Scambler, wanted to offer more to guests by providing free access to WiFi. The mobile device boom has meant that free WiFi is now considered an absolute necessity for many travellers.

Thanks to Guernsey firm Resolution IT, Hotel Jerbourg is now Guernsey’s best connected cliff top hotel. They have installed state of the art equipment to provide a fast, instantaneous connection through Purple WiFi. The hotel’s guests and patrons are able to enjoy unbeatable internet and new media access at any time of day or night.

How Resolution IT made it possible

A team of Resolution IT consultants worked with market leading solutions to upgrade the hotel’s entire IT infrastructure, both inside and outside the building. Within the building, the hotel’s current equipment was stripped out and replaced with enterprise level wireless access points and the latest VDSL connectivity to enable the fastest possible broadband speed. With the new systems introduced by Resolution IT, the hotel’s guests and clients are given equal and fair access to the massively improved bandwidth.

One of the most innovative ideas Paul wanted to implement was the provision of tablet devices for guests staying in their superior suites. So, Resolution IT configured Samsung tablet devices which provide access to the information guests require. The end result is a bespoke IT package with excellent WiFi coverage that puts the Hotel Jerbourg at the forefront of wireless communications technology.

Why Purple WiFi

One of the many reasons why Purple WiFi was chosen was the fast speed with which guests are able log in and get online. There are no long forms to fill in and no need to ask for the WiFi password, as customers can choose to login using their social networks.

Hotel Jerbourg wanted to provide WiFi to guests as a totally complimentary service, whilst also looking at patterns of footfall and the online behaviour of guests. This allows the hotel to create an engaging and highly targeted marketing campaign which enhances the customer experience during their stay.

The final result

Steve Brehaut, Director of Resolution IT, said about the solution:”It’s much more secure now, with content filtering, access authentication and a password protected portal that takes you directly onto the hotel’s new splash page.”

Hotel Director Paul Scambler commented: “Now with the heavy investment in our network and thanks to Resolution IT’s technical knowhow we provide an instant, high-speed connection for all our guests – from the chief executive on an important business deal to the leisure visitor who simply wants to go on Twitter or Facebook to the child who wants to download the latest gaming app.”

Gavin Wheeldon, CEO of Purple WiFi, added: “We were delighted to work with Resolution IT to provide better WiFi at Hotel Jerbourg. It is encouraging to see that although the free WiFi service is still relatively new, over 550 guests have already logged in. Resolution IT are a valued part of our partner network and we look forward to working on more projects like this one with them in future.”