Public WiFi: A valuable data source & communications channel

We enable local government organizations to gather insights into the behavior and demographics of the local population by creating digital profiles of people that connect to public WiFi

Grow CRM Databases and connect with citizens directly
Deliver important public service updates
Collect public feedback at scale
Connect with hard to reach segments with multilingual platform
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durham county council
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Have a say

Only 37% of people consider that they have a say in what local government does

37%

Satisfaction rate

64%: the average satisfaction rate with public services

64%

Opinion adoption

Only 33% expect local governments to adopt opinions expressed in a public consultation

33%

How we transform your Public WiFi

Our captive portal and guest WiFi software is hardware agnostic and overlays onto wireless access points. It allows the public to connect to your municipal wireless network and get access to WiFi. It enables you to collect digital profiles, greater understand the local population and deliver personalized and tailored communications.

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Connect with citizens directly

Understand more about the public and generate rich digital profiles
Collect data and insights at a huge scale
Give the public a voice and understand their needs
Connect with citizens directly and delivery the services they want and need
updates local government

Deliver public service updates to as many people as possible

Real time updates to your access journey messages to in front of people
Build a distribution list for quick communication
Understand who has read key messages
Quick, easy and cheap communication options
surveys

Collect citizen feedback at scale with a 97% survey response rate

Collecting feedback through public WiFi works for everyone
Highly cost effective
Automated surveys at a huge scale
Allows the public to be heard quickly and easily
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Cater for all with a multilingual platform with over 25 language options

Recognize the default language of a user’s device
Adapt any customer facing screens in their language
Create a seamless experience and increase understanding
Engage with all segments

How does your visitor data compare with other smart cities?

industry performance report

Our new Smart Towns and Cities Industry Benchmark Report analyzes data from more than 32,000 locations to give you valuable insights.

Download to see how you compare.

Download here for free

Ready for a demo?

Speak to one of our experts

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