We are pleased to announce that Purple won the award for Customer Success Excellence at this year’s Pulse Europe – a customer success event attended by 1,500 customer success professionals across EMEA.
The event, hosted by Gainsight, was held last week at Olympia London, and welcomed talks from a number of thought leaders including CERN Physicist & Broadcaster, Brian Cox.
Tom Hackett, Purple’s Head of Customer Success said: “Our customers are the most valuable part of our business and customer success is gathering momentum here at Purple. The brilliant team have been working hard at developing our processes and general approach, so it’s fantastic to get some recognition for this from our industry peers. Big thank you to Pulse Europe and Gainsight for putting a smile on our faces!”
Customer success is undoubtedly one of the fastest growing professions in the modern economy. For more information, check out this blog from Gainsight: The essential guide to customer success.