Solutions
Hospital mapping & digital wayfinding solutions for healthcare
Optimize venue safety, reduce patient anxiety, and improve the overall experience
Speak to an expertThe need for change
Healthcare venues have been facing a number of challenges for many years.
Focus hasn’t changed
Pre-Covid, during Covid and in Covid recovery, the focus areas of improvement remain relatively unchanged.
Pre-Covid
Patient experience, appointment discipline, staff interruptions and space optimization
During Covid
Patient anxiety and safety, confidence for elective procedures, minimize contact and exposure to others and support a fluid environment
Covid recovery
Evolve physical and digital wayfinding, increase opportunities for revenue, increase staff efficiency, optimize space utilization and reduce operational costs
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Here's how Purple can help
Reduce pre-visit anxiety with appointment reminders and route planning
Appointment reminders can be sent via email or SMS. Link to our wayfinding web application to allow patients to plan their route prior to visiting. Advise on the best location to park and entrance to use on arrival. You can also include important safety information and changes to procedures.
Minimize safety risks and reduce the reliance on hospital staff
In-venue wayfinding kiosks allow patients to plan and download navigation routes on arrival, helping them get from A to B quickly and efficiently using the safest and least congested routes.
Keep patients and visitors up to date with the latest safety information
Location-based messaging allows you to deliver up to date information to patients, staff and visitors based on their exact location within your venue. Remind patients to sanitize their hands in waiting rooms, or let visitors know if there have been updates to visiting hours.
Allow patients and visitors to report issues and potential risks when in your facility
Incident reporting allows visitors and patients to report spillages and other potential hazards; triggering a real-time alert for hospital staff to take action and reduce risk.
Location sharing allows patients to share their location with family and friends
Let family and friends know your exact location, helping them identify the best place to park, which entrance to use, and which route to take.
Gather feedback to understand if the patient experience was satisfactory
Ask your patients for feedback following their visit. Use the information to further improve your services and get a complete understanding of patient sentiment.
See exactly how your space is used and optimize to match
Use location data to understand total footfall, areas of dwell, potential bottlenecks and more through a variety of location based reports that can deliver cm accuracy, and use the data to optimize your space.
Pre-visit
Improve appointment attendance rates and reduce pre-visit patient anxiety with appointment reminders and route planning
Navigation
Reduce the reliance on staff and help patients get from A to B quickly and safely with digital maps and wayfinding
Incidents
Get ahead of risks and minimize safety hazards with incident reporting and real-time alerts that lead to action
Sharing
Allow patients to share their location letting visitors know where best to park and which entrance to use
Feedback
Get a complete understanding of patient sentiment and use the information to further improve operations