Marketing Automation

Surveys

Use surveys to make smarter business decisions

Collect invaluable customer feedback to improve your business processes.

Our MicroSurvey builder allows you to create and customize surveys to send to customers either when they are connecting to WiFi, or after they have visited your venue. For flexibility, MicroSurveys can be optional to complete or mandatory for users to access WiFi. Responses are aggregated into reports within the platform providing clear data which can then be exported.

NPS surveys are used to gauge your customer’s overall satisfaction and loyalty to your brand. Easily set up and send NPS surveys using the Purple platform to gain valuable feedback.

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Benefits of Surveys

Mobile responsive surveys to ensure the best user experience

Reports to help you understand where your venue excels or requires improvement

Improve your service with recent information from customer experiences

Increased response rates and instant feedback from a captive audience

Marketing Automation features

Reviews

Send timely review prompts to customers after they have visited your venue

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Proximity Marketing

Communicate with customers in real time based on their location in your venue

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Email & SMS

Send targeted emails and SMS messages to customers proven to increase engagement

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LogicFlow

Set up multi-staged marketing campaigns that trigger based on customer behavior and demographics

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Here’s how our customers use surveys

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