Safety as a differentiator
Safety and experience are quickly becoming key differentiators in getting visitors to return regularly, and spend.
If visitors do not feel safe, they will not return - which means a loss of current and future revenue to competitors
Safety and experience have become differentiators and through education, insight and operational change, it is possible to improve
Respond to a change in shopping habits - stand out from the competition and start to capture new visitors, improve brand reputation and better position for the future
Increase visitor return rates, drive omni-channel spend, improve operational efficiencies and develop a larger platform for growth