Leverage customer reviews through WiFi
Send WiFi users timely review prompts and amplify your online presence
An astonishing 88% of customers trust online reviews on the same level they trust personal recommendations from friends and family. However, promoting customers to leave a review after their visit can be a challenge. Purple integrates with global review providers, TripAdvisor and TrustPilot, to automatically prompt visitors who connect to your WiFi to leave a review after their visit.
It works by sharing the data collected through Purple’s API with your CRM database. You can then set a time, for example 24 or 48 hours post visit, to send an automatic review request. This enables you to collect valuable feedback from a wide range of customers; improving customer return rates and attracting new business.