Blogs

Category: Business

Universities have been in the news recently for multiple reasons, specifically how they keep their students safe while delivering on the tuition and learning that those students are paying for.  The uniqueness of the university business model means that those institutions are under acute pressure to deliver, from their students (both current and future) and…

Imagine we’re sat having a beer together and I’m chatting to you about my amazing eCommerce business, you’re naturally curious of course, and ask about how many visitors I have, how often they come, what the conversion rate is, all logical questions given the topic we’re discussing, to which however I look blankly back at…

You don’t know what you don’t know and the world we live in is full of unknowns and there are many people scratching their head and trying to predict what the new normal might be on many fronts. For most physical spaces and most definitely office spaces we do know it won’t be the same…

Visitors and staff are put off by going into venues and offices due to coronavirus. To ensure business survival, companies and brands need to look to technology to improve the safety and attractiveness of their venues and offices. Visitors and staff wish to feel safe when going into a store or entering the office, especially…

Coronavirus has caused a number of restrictions across various industries that include guidelines and regulations on how many people can be in a building, how many can meet, social distancing, face coverings etc.  Ensuring that a business has no more than the correct number of occupants in a venue at any given time has never…

COVID-19 has highlighted the delicate balance between protecting staff, visitors, and guests by minimizing risk and ensuring operations remain efficient. Companies that fail to prioritize visitor safety may be sued for alleged failure to protect workers and visitors from coronavirus. A report by Bloomberg markets states;  “Hospitals, restaurants, stores, nursing homes, and hotels may face…

Purple has been named a Top Performer in the Enterprise WiFi Solution category for the Summer 2020 Customer Success Report published by FeaturedCustomers.  FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer success content such as customer…

Understanding how Wayfinding came to be

Wayfinding, albeit in its primitive form, has been around for centuries. For thousands of years, humankind has needed to be directed to where they need to go, whether it was to a safe shelter or to notify a particular hunting ground, those that lived long before we did, needed signs and directions just as much…

Many businesses make decisions on the fly from their gut, but there’s a point where a company has to use big data to drive their decision making.  You can spend a great deal of your time making decisions and often they will affect the company, the team, and even yourself in significant ways. That is…

As a business owner, professional or marketer you understand the importance of engaging with your target audience. Connecting with customers has always been essential to the growth and development of a business/brand, but in the age of social media and instant gratification, it’s more now more important than ever. Just sending the odd e-shot or…

Customer reviews are imperative to business success. In fact, research from TripAdvisor shows that two out of every three people won’t even consider making a purchase until they have read at least one review from a trusted source such as TripAdvisor or Trust Pilot.  Only one in ten satisfied customers will leave feedback according to…

Purple is pleased to announce an exciting multi-year partnership with BT. British Telecom will now be able to provide its retail store customers with the ability to gain customer insights, just as they would online. The partnership will see the incorporation of Purples advanced customer engagement capabilities within BT Wi-Fi services early next year, this…

As the end of 2019 comes to a close and we enter a new decade, I can’t help look back and think how much technology has evolved in the last ten years, which excites me (probably more than it should) for the next decade.  In the age of technology, it seems that everything around us…

How to increase customer footfall

Online ecommerce sales have been on the rise for a number of years. A report by Statistia reveals that in 2020, ecommerce retail sales are expected to reach 4.1 billion US dollars, up considerably from previous years. And so, many retailers, and other ecommerce businesses with physical venues, are looking for new ways to increase…

How to capture customer data

The fact that online businesses capture customer data isn’t a secret. We’ve all been onto an ecommerce site and had a pop-up flash before our eyes, urging us to sign-up to a newsletter to receive all the latest news, deals and discounts. We’ve also filled up our shopping carts, clicked proceed, only to be taken…

Purple Portal Login

Please select your region below

Americas

Login now

EMEA

Login now

Asia-Pacific

Login now