Blogs

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Top 5 tips from the Tech Giants on new ways of working, heard at Web Summit 2020 I’ve just spent 3 days listening to lots of different speakers at the Lisbon Web Summit 2020. As the Wall Street Journal said, it’s where ‘the giants of the web assemble’.  This is an event we attend to…

Insights
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Many businesses have existing infrastructure that can be repurposed to meet the needs of the COVID world and beyond 2020 has changed the way we interact with physical spaces forever. Whether that be changes in the workplace such as employees only visiting the office once or twice a week as opposed to the traditional 9…

University
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Universities have been in the news recently for multiple reasons, specifically how they keep their students safe while delivering on the tuition and learning that those students are paying for.  The uniqueness of the university business model means that those institutions are under acute pressure to deliver, from their students (both current and future) and…

occupancy control
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Low-cost solution to occupancy control enabling venues to optimize safety, comply with government guidance and offer visual reassurance to visitors by publicly displaying live occupancy numbers  The solution connects with hardware that many venues already have installed, whether that’s access points or sensors (typically used for security), so offers an effective and low-cost solution The…

Analytics
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Imagine we’re sat having a beer together and I’m chatting to you about my amazing eCommerce business, you’re naturally curious of course, and ask about how many visitors I have, how often they come, what the conversion rate is, all logical questions given the topic we’re discussing, to which however I look blankly back at…

Office
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You don’t know what you don’t know and the world we live in is full of unknowns and there are many people scratching their head and trying to predict what the new normal might be on many fronts. For most physical spaces and most definitely office spaces we do know it won’t be the same…

COVID Mobile Coverage
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As the world entered 2020, came along the novel coronavirus driving the demand for Internet services and reaching its peak as never before. Slowly and gradually, it became the ‘New Normal’ way of communication such as doing business with people remotely, online video consultations with patients, streaming videos, and socializing virtually via video conferencing for…

occupancy control
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Visitors and staff are put off by going into venues and offices due to coronavirus. To ensure business survival, companies and brands need to look to technology to improve the safety and attractiveness of their venues and offices. Visitors and staff wish to feel safe when going into a store or entering the office, especially…

Occupancy
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Coronavirus has caused a number of restrictions across various industries that include guidelines and regulations on how many people can be in a building, how many can meet, social distancing, face coverings etc.  Ensuring that a business has no more than the correct number of occupants in a venue at any given time has never…

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COVID-19 has highlighted the delicate balance between protecting staff, visitors, and guests by minimizing risk and ensuring operations remain efficient. Companies that fail to prioritize visitor safety may be sued for alleged failure to protect workers and visitors from coronavirus. A report by Bloomberg markets states;  “Hospitals, restaurants, stores, nursing homes, and hotels may face…

US healthcare
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Technology has been used as a tool that aids and improves safety in US healthcare for a good amount of time now but the recent COVID-19 outbreak has promoted healthcare providers to accelerate the use of technology at a much quicker rate. The coronavirus pandemic has shifted the focus towards healthcare and the different types…

Hospital
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Even with the money from the US government $175bn bailout, many hospitals are facing critical cash flow issues, because they have had to cancel, or people have avoided the elective procedures that hospitals rely on for financial stability. Patients put off by visiting the hospital for anything other than COVID-19 related caused consumer spending in…

US hospitals,US Hospital
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The average no-show rate for appointments in US hospitals is 30% and as anxiety grows at the prospect of visiting a hospital during a pandemic, institutions need to respond by putting in place measures and technology that ensure patient safety.  Now more than ever, ensuring that patients attend appointments is vital for: Controlling the spread…

Hospitals
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A report produced by Deloitte on the value of patient experience highlighted that Hospitals with a “low” HCAHPS rating (Hospital Consumer Assessment of Healthcare Providers and Systems) saw a net margin of 1.8%. Whereas, Hospitals with an “excellent” HCAHPS rating saw a net margin of 4.7% on average, indicating the importance of patient and visitor…

wayfinding apps
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How mobile wayfinding apps are helping colleges and universities solve navigation challenges and provide a more connected student experience. Admissions Universities want to be as welcoming as possible to prospective students and parents, yet campuses are so widespread and lack clear signs to make finding locations easy.  Mobile wayfinding apps can identify key points-of-interest on…

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